Junior Field IT Systems Administrator/ MSP/
1 week ago
Location: Stamford, CT – Occasional Travel to NYC
About Us:
We are a growing IT Services company specializing in providing enterprise-level IT, Cloud, and Cybersecurity solutions to clients across healthcare, government, and business sectors. With a strong focus on the healthcare industry, our mission is to simplify and streamline IT processes so our clients can focus on their core objectives.
Position Overview:
We are seeking a Junior IT Systems Administrator with 3+ years of experience in an MSP/ IT environment to join our dynamic 6-person team. The ideal candidate will provide Tier 1 and Tier 2 technical support, manage tickets, and troubleshoot network issues. This role is mostly onsite in our Stamford office, with regular client site visits across Connecticut, and NYC.
Key Responsibilities:
Provide Tier 1 & Tier 2 IT support to clients, including on-site visits to client locations. Diagnose and resolve network issues and other technical problems. Manage tickets and respond promptly to client inquiries. Work with and support environments primarily involving Azure, Active Directory, and Windows. Administer Active Directory, including creating and managing users and groups. Assist with VMWare-related tasks. Communicate effectively with clients, including those in the healthcare space, to ensure their IT systems are optimized. Collaborate with internal teams to ensure smooth service delivery and meet client expectations.
Requirements:
3+ years of experience working in an IT/MSP environment. Experience with Azure, Active Directory, and Windows environments. Proficiency in Active Directory (user and group management). Familiarity with VMWare. Must have a personal vehicle for travel to client sites. Strong problem-solving skills with a willingness to take initiative. Personable, customer-focused attitude, and
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