Hotel Front Desk

4 months ago

Hurricane, United States Red Roof Inn Charleston West - Hurricane Full time

We are seeking a Part Time Front Desk Agent to join our Team with a starting Wage up to $11.00

RRI West Management, LLC is the company that manages over 45 Red Roof Inns and Red Roof Plus+ locations across the U.S. As Red Roof's largest franchisee, our portfolio of hotels has a deep history in hospitality and our passion has always driven us to become a leader in the economy hotel segment. Our success is fueled by recruiting and developing people who have a genuine passion for meaningful relationships. It's a simple formula: We start with the best people, We strategize to deliver key business results, and We stop at nothing for our guests. When you do these things consistently, our employees and guests can't help but have an amazing story to tell. Join our team Part Time and you will enjoy these benefits

Competitive Pay PTO after 3 years of service and each year after. Career Growth Opportunities BFF Referral Program. Flexible Scheduling

The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding customer service satisfaction, while working with hotel team members, maintaining room quality as well as the safety and security of the hotel.

Welcome guests with proper greeting and perform all guest related services. (i.e., Wake up/ courtesy calls, guest concerns/complaints/ requests, provide coffee, location information and professional lobby presentation. Handle reservation requests; check guests in/out; all guest accounting such as cash and PCI policies. Make, change, and monitor reservations; review and report rate availability; update and monitor room status. Inform Hotel Management of any possible sales leads or events in the area. Maintain confidentiality of guest information and pertinent hotel data. Perform daily cash count in drawer and safe. Complete all required reports on daily shift report. (i.e., room discrepancies, balance report, housekeeping clean reports) Communicate with Hotel Management and other GSR’s as needed about issues, requests or concerns regarding guests or rooms. Work with housekeeping and maintenance to communicate room status, such as stayovers, checkouts, skips, clean/dirty rooms and out of order rooms. Cross train in all front desk shifts and other departments in the hotel. Train new hires in all front desk procedures and policies. Comply with all company and OSHA standards related to safety and security. Maintain professional and proper company dress code standards including a smile and friendly attitude towards guests and staff members. Smile and greet guests following the 24-7 rule, maintain positive guest relations and appropriately handle guest requests. Perform other duties as assigned.

Qualifications

HS Diploma or equivalent work experience. 1-2 years of previous experience in customer service. Must have basic office skills (i.e., Math, cash handling, computer skills, etc.) Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work. Able to be self-started and work with minimal supervision. Have basic communication skills (reading, writing, comprehension) Bi-lingual (English Spanish) preferred but not required. Decision making and problem-solving skills. Some administrative duties required (timekeeping system, rooms’ cleaned reports, etc.) May be required to work nights, weekends and/or holidays.

Source: Hospitality Online

  • Receptionist/Front Desk Coordinator

    3 weeks ago

    Hurricane, Utah, United States RidgeRunner Group Full time

    Receptionist/Front Desk CoordinatorRidgeRunner Group is a prominent player in the automotive industry, recognized for our commitment to outstanding customer service and a diverse range of high-quality vehicles. Our team is composed of friendly and knowledgeable professionals dedicated to assisting customers in finding their ideal vehicle.We are currently...

  • Hotel Housekeeper

    2 months ago

    Hurricane, United States Red Roof Inn Charleston West - Hurricane Full time

    We are seeking a Housekeeper to join our Team with a starting Wage up to $11.00!RRI West Management, LLC is the company that manages over 45 Red Roof Inns and Red Roof Plus+ locations across the U.S. As Red Roof's largest franchisee, our portfolio of hotels has a deep history in hospitality and our passion has always driven us to become a leader in the...

  • Hotel Housekeeper

    2 months ago

    Hurricane, United States Red Roof Inn Charleston West - Hurricane Full time

    We are seeking a Housekeeper to join our Team with a starting Wage up to $11.00!RRI West Management, LLC is the company that manages over 45 Red Roof Inns and Red Roof Plus+ locations across the U.S. As Red Roof's largest franchisee, our portfolio of hotels has a deep history in hospitality and our passion has always driven us to become a leader in the...

  • Front Desk Clerk

    1 week ago

    Hurricane, United States Equity LifeStyle Properties Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Hurricane, Utah. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. ...

  • Administrative Front Office Associate

    3 weeks ago

    Hurricane, Utah, United States RidgeRunner Group Full time

    Front Desk Associate/ReceptionistRidgeRunner Group is a prominent player in the automotive industry, committed to delivering outstanding customer experiences and a diverse range of high-quality vehicles. Our team is composed of friendly and knowledgeable professionals dedicated to assisting customers in finding their ideal vehicle.We are currently looking...

  • Pre-Certification Specialist

    2 weeks ago

    Hurricane, United States Charleston Area Medical Center Full time

    Job Summary To ensure procurement of accurate pre-certification authorization/referral for applicable returning and new patients as well as review and completion of accurate, complete patient charts. Scheduling of multiple physician ordered tests, exams and surgeries where applicable. Responsibilities * Daily review of charts to determine if...

  • Pre-Certification Specialist

    2 weeks ago

    Hurricane, United States CAMC Health System Full time

    Job Summary To ensure procurement of accurate pre-certification authorization/referral for applicable returning and new patients as well as review and completion of accurate, complete patient charts. Scheduling of multiple physician ordered tests, exams and surgeries where applicable. Responsibilities • Daily review of charts to determine if...

  • Medical Pre-Authorization Coordinator

    1 week ago

    Hurricane, West Virginia, United States CAMC Health System Full time

    Job SummaryTo ensure the procurement of accurate medical pre-certification authorization/referral for applicable returning and new patients, as well as the review and completion of accurate, complete patient charts.Scheduling of multiple physician-ordered tests, exams, and surgeries where applicable.ResponsibilitiesDaily review of charts to determine if...

  • Pre-Certification Specialist

    2 weeks ago

    Hurricane, West Virginia, United States CAMC Health System Full time

    Job SummaryTo ensure the procurement of accurate pre-certification authorization/referral for applicable returning and new patients, as well as the review and completion of accurate, complete patient charts.Scheduling of multiple physician-ordered tests, exams, and surgeries where applicable.ResponsibilitiesDaily review of charts to determine if...

  • Pre-Certification Specialist

    2 weeks ago

    Hurricane, United States CAMC Health System Full time

    Job SummaryTo ensure procurement of accurate pre-certification authorization/referral for applicable returning and new patients as well as review and completion of accurate, complete patient charts. Scheduling of multiple physician ordered tests, exams and surgeries where applicable.Responsibilities• Daily review of charts to determine if...

  • Pre-Certification Specialist

    2 weeks ago

    Hurricane, United States CAMC Health System Full time

    Job Summary To ensure procurement of accurate pre-certification authorization/referral for applicable returning and new patients as well as review and completion of accurate, complete patient charts. Scheduling of multiple physician ordered tests, exams and surgeries where applicable. Responsibilities • Daily review of charts to determine if...

  • Chef de Cuisine

    3 months ago

    Hurricane, United States Switchback Grille Prime Steak & Seafood Full time

    Job DescriptionJob DescriptionJob Title: Chef de CuisineLocation: 1149 Zion Park Blvd., Springdale UT 84767Schedule: Salaried/Full-time – 50 Hours Minimum Per WeekPosition Type: ManagementJOB SUMMARYAccountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing...