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Strategy & Process Improvement - OLO Project Manager

4 months ago

Dallas, United States JPMorgan Chase Full time

Job Description
When someone joins JPMorgan Chase, they should know this is a place where they belong. They should feel like they have found a new home. That journey starts with their very first interaction -the job advertisement.
As a Strategy and Process Improvement Project Manager within our Office of Legal Obligations team, you will spend every day defining, refining, and delivering on our overall program strategy to meet the needs of our global business. Demonstrating strategic thought leadership, as well as delivery of best practices, you will leverage your deep understanding of programmatic platform capabilities and strong analytical acumen to make informed decisions that deliver for the program and the respective businesses. If you are intellectually curious and have a passion for driving solutions across organizational boundaries, you may be the perfect fit for our team.
The Legal Department at JPMorgan Chase & Co. manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters. Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services. As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm. We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work. If these values resonate with you, we would like to hear from you.
Job responsibilities

  • Leading Project initiatives across locations, including oversight and management of difficult execution scenarios
  • Managing backlog, prioritization, intake, and issue management
  • Understanding relevant Standards documents and supporting connectivity and integration amongst the LOBs and CFs Program Management Office (PMO)
  • Developing, maintaining, and driving progress against an integrated project plan focused on various program initiatives
  • Participating in the Agile development of Enterprise Library Application (ELA), our system of record, which houses firm wide Obligations and related LOB/CF process mappings and provides connectivity to multiple systems and processes within the firm's control environment
  • Leading and/or performing data analysis, root cause determination, and making recommendation for process improvements relative to the operating model
  • Developing executive communications and reporting to highlight status, risks and issues


Required qualifications, capabilities, and skills

  • Strong knowledge and background in legal operational risk framework including but not limited to: performing research, process mapping, risk assessment, control identification, design and performance evaluation, issue and action plan management, key performance indicator identification and monitoring
  • Experience in Project Management lifecycle and best practices
  • Excellent written and verbal communication and an ability to articulate complex ideas, concepts, and solutions at a senior management level
  • Proven leader and influencer with the ability to think on their feet and be able to apply critical thinking and logical/structured framework to shape program's approach
  • Excellent strategic and interpersonal skills, comfort in working with people at all levels across the firm covering a global footprint
  • Deeply organized with ability to manage complexity, multitask, juggle multiple workstreams and deliver solutions to a tight deadline
  • Possess sense of urgency, intellectual curiosity, flexibility in changing and competing priorities, problem solving skills with ability to synthesize large amounts of data and propose meaningful recommendations and provide guidance as required


Preferred qualifications, capabilities, and skills

  • 4 - 6 years of experience in Risk Management, Controls, Audit, Compliance, or related discipline
  • Advanced MS Office, iManage, Tableau, SharePoint
  • BA/BS preferred


About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.