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House Attendant
4 months ago
A House Attendant with Embassy Suites Hotels is responsible for cleaning and maintaining designated areas of the hotel, assisting suite attendants with general cleaning of guest suites. This includes vacuuming, shampooing of carpets; cleaning/waxing of floors; trash removal; stocking and maintaining supply room and other cleaning duties in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will it be like to work for this Hilton Worldwide Brand?
Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with "More Reasons to Stay", offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Evening Receptions every evening. Embassy Suites' bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites.
Embassy Suites is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com
If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Hotels.
What will I be doing?
As a house attendant, you would be responsible for cleaning and maintaining designated areas of the hotel, assisting suite attendants with general cleaning of guest suites, and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
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Clean public areas to include, but not limited to cleaning of public restrooms, corridors, lobby areas and other public spaces in the hotel. This may include vacuuming, mopping, sweeping, waxing, scrubbing, wiping and dusting
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Participate in the scheduled general cleaning of guest rooms.
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Greet guests in a friendly manner
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Report maintenance deficiencies and items in need of repair
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Stock and maintain supply rooms, as needed
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Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
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Deliver guest requests and assist in cleaning guest rooms, as needed
Pay Range: The hourly rate is $17.00-$22.10 per hour and is based on applicable experience and location.
What are we looking for?
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
H Hospitality - We're passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We're leaders in our industry and in our communities.
T Teamwork - We're team players in everything we do.
O Ownership - We're the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes in our Team Members:
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Living the Values
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Quality
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Productivity
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Dependability
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Customer Focus
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Teamwork
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Adaptability
What benefits will I receive?
Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton WorldwideÃs Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.
EOE/AA