Spa Supervisor

6 days ago

North Bonneville, United States Skamania Lodge, Southwest Skamania Lodge Way, Stevenson, WA, USA Full time
We are looking for a highly motivated, detail oriented and customer focused individual to join our team as a Spa Supervisor As a Spa Supervisor, you are responsible for leading the Spa team to enhance the guest experience within the resort/hotel spa and ensuring those guests have an enjoyable, relaxing experience by engaging with the guests in a courteous and efficient manner. The Spa Supervisor will lead all operational aspects of the spa and fitness center to include the Spa Attendants. They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude.

Your role:

Acts as host/hostess by welcoming guests, solving minor problems, and ensuring guests have a great experience.
Performs human resource functions for staff, including hiring, training, scheduling, and evaluating.
Registers guests in and out of the spa. Establishes and secures proper guest credit. Handles any billing questions and inquiries.
Solves guest-related problems within scope of authority, including complaints and billing discrepancies.
Maintain a clean and organized retail area, shelves must be completely dusted twice a week and wiped down daily.
Responsible for calling groups a week in advance to ensure all details are set.
Hourly rounds of the facility, emptying garbage cans, checking for towels, restocking robes and replenishing products in locker rooms.
Order supplies and take inventory.
Follow opening and closing procedures.

Compensation:

$18.00 per hour + Commission

Every job here has the opportunity to grow into Lead, supervisory, management, and executive-level positions. We promote from within and are also open to cross-training across a variety of departments.

Benefits:

Paid Time Off- up to 11 days in your first year.
Paid Sick Time
Medical, dental, and vision coverage
HSA/FSA accounts
Employer paid group life and ADD insurance
401(k) plan with company match
Pet insurance
A hot free meal daily
Free Golf, Mini Golf, and Disk Golf for you +1
Free access to the Fitness Center, Pool, and Hot Tubs for you +1
Discounts on Food, Retail and Spa.
Discounts on hotel rooms to affiliated properties in the Benchmark Pyramid portfolio (including Skamania Lodge).
Discounts to Concerts, Columbia Store, Amusement Parks and more

LOCATION: Stevenson, WA

22 miles from White Salmon, WA
23 miles from Hood River, OR
28 miles from Washougal, WA
30 miles from Troutdale, OR
30 miles from Camus, WA
50 minutes from Vancouver, WA
50 minutes from Portland, OR

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