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Product Portfolio Operations Product Manager

4 months ago

Philadelphia, United States JPMorgan Chase Full time

Job Description
We are seeking a Vice President-level Product Portfolio Operations Lead with a passion for leveraging data to accelerate product development, drive business growth, and enhance the Chase customer experience. The successful candidate will play a crucial role in our firm's agenda to drive faster innovation by data modernization on the cloud. This role involves managing the compliance, roadmap, and timelines of work driven to support data utilized by the portfolio's products. This candidate will ensure work aligns to business objectives. The role requires collaboration with the product leadership team and the product Analytics lead to coordinate and report progress of the teams work.
As a Product Portfolio Operations Product Manager in the Finance Portfolio, you'll transform the data product team into a strategic, forward-looking organization. You'll work across products to ensure delivery against business objectives, coordinating reporting and communication plans for portfolio management operations, and driving change initiatives for the Data Product team. Your role will involve tracking work in alignment of organizational controls, monitoring task execution, and tracking product work streams and KPIs. This high-visibility role offers the opportunity to work closely with a wide variety of stakeholders and senior business leads.
Job responsibilities:

  • Works across products to support efforts to ensure delivery against business objectives and to coordinate reporting & communication plans for portfolio management operations & change initiatives for the Data Product team
  • Collects, curates executive summaries, and reports on product progress for all organizational reporting needs
  • Enables operational efficiency by supporting practices, maturation, training, needs assessment, and continuous improvement
  • Drives adaptation and modification of product-line wide framework to ensure cross-product priorities, sequencing and tradeoffs are known
  • Implements product-level strategy for the Data Product Team of controls, financials, and resourcing needs
  • Coordinates key partners to enable the product to drive an understanding of the data and its use within the business.
  • Coordinates resources in support of the product leads to resolve identified data issues in a timely manner
  • Develops processes and job aids that support the Data Product team to deliver in compliance with organizational process and documentation standards
  • Monitors the execution of tasks to comply with Firm-wide policies, standards, and procedures related to the integrity and protection of data in the product
  • Tracks product work streams and associated KPIs to ensure checks and balances for product delivery to support solving customer needs


Required qualifications, capabilities, and skills:

  • 5+ years of experience in program management, performance optimization/excellence, or equivalent expertise
  • Subject Matter Expert in creating content and presenting to executive leadership
  • Proven ability to manage and implement operational effectiveness initiatives
  • Proven ability to operate within the product development life cycle and agile methodologies
  • Subject matter expertise in Financial Services or Product Data
  • Experience managing delivery across multiple work streams with varying timelines


Preferred qualifications, capabilities and skills:

  • Willingness to acquire certification aligned to team's tech stack if needed
  • Strong knowledge of AWS, or an AWS Certification
  • Databricks and Snowflake experience
  • Knowledge of Data Federation, Data Mesh, and Data Fabric Architecture
  • Knowledge of data management and governance, big data platforms, and data architecture, especially in relation to AWS, Databricks, Snowflake, Data Mesh, and Data Fabric.


For this particular role, we are unable to sponsor any type of work visa including but not limited to H1B, H4 - EAD, OPT, E-3, TN, or L visas.
This role is not a remote position and does not have a relocation allowance tied to it, so all candidates must be local to Wilmington, DE or New York, NY or willing to relocate on their own immediately upon hiring.
Candidates must be able to physically work in our Wilmington, DE or New York City (277 Park Ave.) offices 3 days a week and remotely from home 2 days per week. The specific hybrid schedule will be determined by direct management.
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About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.