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Print Shop Manager

4 months ago

Santa Monica, United States ABC Imaging Full time

ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.

POSITION SUMMARY:

We are currently seeking a proactive and experienced on-site Print Shop Manager who has experience within a printing industry, who can become an integral member of the team.

Printing Experience and Large Format Printing is Required

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Partners with shop and remote leadership to provide administrative and managerial support for the designated shop

  • Assists Shop Manager in organizing the shop workforce during regular hours or in an extra hours situation

  • Monitors jobs in production and communicates with production and graphics specialists any special instructions, proofs, and shipping info

  • Contacts clients with questions on specifications and/or questions regarding print job submitted

  • Ensures all project deadlines are met and associated cost budgets are adhered to

  • Trains shop staff on proper production procedures and techniques

  • Ensures that equipment is being properly maintained and upgraded. Recommends new acquisitions that will increases productivity

  • Manages inventory and organization of supplies

  • Resolves all customer escalations in a professional manner

  • Fills in for various departments as needed.

  • Other duties as assigned

EDUCATION, EXPERIENCE & SKILLS REQUIRED:

  • High school diploma or equivalent

  • At least 3 – 5 years experience in a related field

  • Experience with Grand Large Format Printing

  • Strong leadership ability to motivate employees

  • Superior customer service ability and experience in working with customers both over the phone and in person

  • Ability to communicate effectively with employees when delegating work and explaining procedures and processes

  • Expert knowledge of equipment and materials

  • Ability to speak knowledgeably about department capability and company to potential and existing clients

  • Highly developed organizational ability

  • Ability to handle multiple tasks without losing focus