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Call Center Representative

4 months ago

Los Angeles, United States SA4 CALL CENTRE LTD Full time

We are seeking a dedicated Call Center Representative to join our team. As a Call Center Representative, you will serve as the primary point of contact for our customers. Your responsibilities will include handling customer inquiries, providing detailed information about our products and services, and resolving issues efficiently and professionally. Your role is crucial in ensuring customer satisfaction and fostering customer loyalty.

Duties:
- Answer incoming calls and respond to customer inquiries
- Provide information about products and services
- Handle and resolve customer complaints
- Perform data entry tasks accurately and efficiently
- Analyse customer needs to recommend appropriate solutions
- Communicate effectively with customers and colleagues

Skills:
- Previous experience in customer service or call center roles is preferred
- Customer-oriented mindset with a friendly and professional attitude.
- Ability to multitask and work in a fast-paced environment
- Ability to work under pressure in a fast-paced environment.

Join our team and enjoy competitive pay, professional development opportunities, and a supportive work environment. If you have the skills and enthusiasm to excel as a Call Center Representative, we want to hear from you

Job Type: Full-time

Pay: From $44,865.00 per year

Benefits:

  • 401(k)
  • Life insurance
  • Paid time off
  • Parental leave

    Schedule:

    • Day shift
    • Monday to Friday

      Ability to Commute:

      • Los Angeles, CA 90058 (Preferred)

        Work Location: In person