Current jobs related to Guest Service Rep - Dubuque - Kinseth Hospitality Companies

  • Guest Service Rep

    3 months ago

    East Dubuque, United States Kinseth Hospitality Company Full time

    What we offer: Competitive starting wages Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES...

  • Guest Services Supervisor

    3 weeks ago

    Dubuque, Iowa, United States Grand Harbor Resort Full time

    Position OverviewThe Grand Harbor Resort and Waterpark is recognized as the leading destination in the Midwest for meetings, group events, and family getaways. We are currently seeking a dedicated Front Desk Manager to oversee our guest service operations.As a Front Desk Manager, your primary responsibility will be to lead the guest service team, ensuring...

  • Guest Services Supervisor

    3 weeks ago

    Dubuque, Iowa, United States Grand Harbor Resort Full time

    Position OverviewLocated in a prime area, the Grand Harbor Resort and Waterpark is recognized as a top-tier destination for corporate gatherings, group functions, and family getaways. We are currently seeking a dedicated Front Desk Manager to oversee our guest services team.As the Front Desk Manager, your primary responsibility will be to lead the guest...

  • Guest Services Supervisor

    3 weeks ago

    Dubuque, Iowa, United States Grand Harbor Resort Full time

    Job OverviewLocated in a prime area, the Grand Harbor Resort and Waterpark stands out as a top choice for meetings, group events, and family getaways. We are currently seeking a dedicated Front Desk Manager to lead our guest service team.As the Front Desk Manager, your primary role will be to oversee the guest services department, ensuring that our high...

  • Hotel Guest Services Manager

    2 weeks ago

    Dubuque, Iowa, United States Best Western Plus Dubuque Hotel and Conference Center Full time

    We're seeking a seasoned hotel front desk manager to provide exceptional service, ensuring every guest who stays with us becomes a repeat customer. As the face of the operation and the first point of contact for guests, you'll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met. If...

  • Marketing and Guest Service Professional

    3 weeks ago

    Dubuque, Iowa, United States Nothing Bundt Cakes Full time

    Marketing and Guest Service Role at Nothing Bundt CakesThe Marketing and Guest Service Representative plays a key role in marketing and representing Nothing Bundt Cakes outside the bakery. Working closely with the Bakery Manager, this position is responsible for achieving marketing goals and providing excellent customer service.Key Responsibilities:Ensure...

  • Marketing Coordinator and Guest Service Ambassador

    1 week ago

    Dubuque, Iowa, United States Nothing Bundt Cakes Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Marketing Coordinator and Guest Service Ambassador to join our team at Nothing Bundt Cakes. As the face of our bakery outside the bakery, you will be responsible for marketing our products and providing exceptional guest service.Key ResponsibilitiesDevelop and implement marketing strategies to...

  • Morning Guest Services Associate

    3 weeks ago

    Dubuque, Iowa, United States Nothing Bundt Cakes Full time

    Join Our Team as a Guest Service SpecialistPosition Overview: We are seeking a dedicated individual who has a passion for cakes and customer service. This part-time role is ideal for those looking to balance work with family commitments.Work Schedule: Morning shifts available from 8:30 AM to 2:00 PM.Availability: Some weekend shifts may be required.Preferred...

  • Bakery Marketing Coordinator and Guest Service Representative

    4 months ago

    Dubuque, United States Nothing Bundt Cakes Full time

    At Nothing Bundt Cakes , the Marketing Coordinator/Guest Service Representative is the face of the Bakery outside the bakery. The Marketing Coordinator is responsible to market the cakes. The Bakery Manager and the Marketing Coordinator will handle all the events. The Marketing Coordinator will follow all franchise/owner policy and guidelines. ...

  • Customer Service Rep

    4 months ago

    Dubuque, United States Mediacom Communications Corporation Full time

    Position: Customer Sales & Service Representative I, Front Counter (Retail) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we...

  • Housekeeper - Guest Room Attendant

    2 weeks ago

    Dubuque, Iowa, United States Holiday Inn Express Dubuque West Full time

    Job SummaryA Housekeeper - Guest Room Attendant is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking carts with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards...

  • VIP Ambassador

    3 months ago

    Dubuque, United States Diamond Jo Casino Dubuque Full time

    Job DescriptionJob DescriptionCompany DescriptionBoyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry....

  • Event Service Specialist

    3 weeks ago

    Dubuque, Iowa, United States 7 Hills Brewing Co, LLC Full time

    Job OverviewAt 7 Hills Brewing Co, LLC, we are dedicated to providing outstanding service and creating unforgettable moments for our patrons. We are seeking a passionate and skilled Banquet Server to enhance our team and contribute to our reputation for excellence in catering and event management.Position Summary: As a Banquet Server, you will be...

  • Customer Service Representative

    6 days ago

    Dubuque, Iowa, United States Panera Bread Full time

    About Panera BreadWe're a company that's passionate about serving our guests and making a positive impact in our communities.Our bakery-cafes are warm and welcoming spaces where our employees can thrive and make a difference in the lives of our guests.Job SummaryWe're seeking a Customer Service Associate to join our team at Panera Bread.As a Customer Service...

  • Event Service Specialist

    3 weeks ago

    Dubuque, Iowa, United States 7 Hills Brewing Co, LLC Full time

    Job OverviewAt 7 Hills Brewing Co, LLC, we are dedicated to providing outstanding service and creating memorable moments for our guests. We are currently seeking a Banquet Server to join our exceptional team. This role is vital in ensuring the smooth execution of various events, from weddings to corporate gatherings.Position Summary: As a Banquet Server, you...

  • Customer Service Representative

    3 weeks ago

    Dubuque, United States Domino's Pizza | Dubest Pizza Inc. Full time

    Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want the best job in the world And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make,...

  • Food Service Professional

    2 weeks ago

    Dubuque, Iowa, United States Old Chicago Full time

    About the Role:We are seeking a skilled and enthusiastic Server to join our team at Old Chicago. As a Server, you will play a key role in delivering exceptional customer service and ensuring a memorable dining experience for our guests.Key Responsibilities:Provide Genuine Hospitality: Deliver timely, attentive, and friendly service to our guests, ensuring...

  • Customer-Food Service-Overnight

    4 weeks ago

    Dubuque, United States Kwik Trip Full time

    Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Kwik Star 495 Minimum Starting Pay: $3/hr overnigth premium Shift: Overnights Food/Guest Service coworkers: Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Food/Guest Service coworkers give the best...

  • Food Service Team Member

    2 weeks ago

    Dubuque, Iowa, United States Panera Bread Full time

    We are seeking a motivated and enthusiastic Food Service Team Member to join our team at Panera Bread. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Prepare and serve food and beverages to our guests in a timely and efficient...

  • Food Service Team Member

    1 week ago

    Dubuque, Iowa, United States Panera Bread Full time

    We are seeking a motivated and enthusiastic Food Service Team Member to join our team at Panera Bread. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Prepare and serve food and beverages to our guests in a timely and efficient...

Guest Service Rep

4 months ago

Dubuque, United States Kinseth Hospitality Companies Full time

What we offer:

  • Competitive starting wages

  • Health, Dental, Vision and other benefits available after 60 days

  • DailyPay

  • 401k

  • Paid Training

  • Paid PTO

  • Referral program

  • Discounts at all Kinseth Hotel Corporation hotels and restaurants

SUMMARY

Provides customer service to guests of hotel by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.

  • Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy.

  • Date stamps, sorts, and racks incoming mail, faxes and messages.

  • Records and communicates hotel guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.

  • Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions.

  • Accurately checks out guests and communicates departures with housekeeping staff.

  • Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures.

  • Makes, confirms and cancels reservations via telephone, computer and in writing.

  • Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.

  • Posts charges such as room, food, liquor, or telephone, to ledger.

  • Deposits guests' valuables in hotel safe or safe deposit box.

  • Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.

  • Maintains the cleanliness and organization of the hotel lobby and front desk area.

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.