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Windows Support Analyst
4 months ago
This role will interface with entry level staff to executives so they need someone with expert communication skills. This is a highly regulated environment so proper documentation and attention to detail is a mush.
Required Skills & Experience
- 2+ years Desktop Support Experience
- Windows Desktop 10, 11
- Desktop Packaging & Deployments using SCCM
- Active Directory, Add/Remove Users
- Mobile Device Management, MobileIron
- Excellent Communication & Documentation Experience
- Ticket Escalation Experience
Desired Skills & Experience
- AV Support Experience
- Executive Support Experience
- Experience with Dell hardware
- Microsoft Certifications
What You Will Be Doing
Tech Breakdown- 90% Windows
- 10% AV
Daily Responsibilities
- 50% End User Support
- 40% Troubleshooting
- 10% Project Work
The Offer
You will receive the following benefits- Excellent Health Benefits
- Generous PTO
- Excellent Company Culture Applicants must be currently authorized to work in the US on a full-time basis now and in the future.