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Primary Care Service Line Chief
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Under the general direction of the Chief Medical Officer the position will provide high quality patient and family-centered health care to members of the Salt River Pima-Maricopa Indian Community (SRPMIC). The Primary Care Service Line Chief is a dual clinical and administrative role. As a clinician, the Service Line Chief prescribes or administers treatment, therapy, medication, and/ or other specialized medical care to treat, prevent illness, disease and injury. As an administrator, this role provides leadership, mentorship and training to incoming providers, current clinical medical leaders and liaises with the division/specialty with process improvement or quality control changes. This role also works in partnership with the practice administrators on clinical and financial operations in the clinical service areas. The Primary Care Service Line includes pediatrics, family practice, internal medicine and women’s health. This job class is treated as FLSA Exempt.Examples of Tasks
Works with CMO and other leadership to ensure targets set and met for specialty services among all providers (i.e., visits, patient response time, patient access, outcome measures etc.).Assist Practice Administrator, Nurse Administrator and CMO with personnel/clinical matters.Directly supervise medical services staff including physicians working in the primary care clinic, resident physicians, Nurse Practitioners, Midwives, Physician Assistants and medical students as needed.Approves provider leave requests and ensures clinics will always have provider coverage including covering clinic if coverage is needed.Responsible for addressing administrative and clinical concerns with a provider and enforcing disciplinary measures if needed.Conducts/ or attends monthly provider meetings.Works with the practice administrator for the Primary Care Clinic to provide an optimal work place for providers and an optimal experience for patients. Creates specific schedules for provider group as needed (i.e. Call Schedule).In partnership with the Practice Administrator, oversees the department budget.Assures quality of medical services provided to clinic patients.Works in partnership with the Practice Administrator to oversee special projects and new initiatives. Conducts meetings and conferences with staff to explain work requirements, methods and procedures as needed, give special instructions on difficult or different activities and answers technical questions about assignments, new or changed programs.Ensures Peer Review is performed and providers peer performance feedback.Assists and facilitates medical, E.H.R., Journal Review and Peer Review meetings.Complete performance evaluations (EPAR’s) of clinical staff in conjunction with the Primary Care Clinic Clinical Directors.Oversees performance of Primary Care Clinic Clinical Directors.Evaluate patient complaints when requested.Assists with Physician/ Specialty Provider recruitment.Participates in the Medical Executive Committee, reviews and updates privilege templates and reviews and makes recommendations regarding requests for clinical privileges from providers. Respond to licensing and accreditation inquiries.Attend meetings as requested.Provides clinical care in the area of the Chief’s training.Reviews and recommends for approval standing orders and clinic protocols where appropriate.May formulate and administer health programs for specific conditions within groups under division (i.e., pediatric, diabetic, etc.).Evaluates the effectiveness of medical care.Liaison with process improvement or quality control personnel to manage change in procedure.Coordinates work with nurses, social workers, rehabilitation therapists, pharmacists, psychologists, psychiatrists, and other health care providers.Participates in continuing education to maintain knowledge currency about medical topics.May be asked to participate in specific assignments given by the CMO or HHS Director
Knowledge, Skills, Abilities and Other Characteristics:
Knowledge of the physiological, genetic, chemical, psychological, intellectual, environmental, economic, societal and cultural issues and influences of the Salt River Community Members and/or Native Americans in general that may affect health and welfare and/or treatment options.Knowledge of human behavior and performance; individual differences in ability, personality and interests, learning, motivation and the assessment and treatment of behavioral and affective disorders.Knowledge of ancillary services such as radiology, laboratory, dietary, respiratory therapy, social work, speech therapy, physical therapy, etc.Ability to communicate in a Native American language is helpful but not required.Ability to adapt to changing priorities in a professional manner.Ability to interact professionally with people from a wide range of cultural backgrounds.Ability to participate in legal activities whenever necessary.Ability to maintain accurate information in an electronic format.Ability to subscribe to, honor and respect the mission and values of SRPMIC.Ability to maintain confidentiality of patient information.Ability to operate a computer with software proficiency.Ability to communicate clearly and concisely explain problems and solutions, make complex ideas easy to understand for everyone and the ability to practice active listening.Ability to work on as "on-call" basis when necessary.Ability to travel occasionally may be necessary.Minimum QualificationsEducation:
Doctor of Medicine or Doctor of Osteopathy from a university approved by a recognized accrediting body in the year of the applicant’s graduation.OR
A Doctor of Medicine or equivalent degree from a foreign medical school that provided education and medical knowledge substantially equivalent to accredited schools in the United States may be demonstrated by certification by the Educational Commission for Foreign Medical Graduates (ECFMG) or a fifth pathway certificate for Americans who completed education in the United States and graduate education in a foreign country.Graduate Training Subsequent to Degree:
MD/ DO: Completion of a residency program, approved by accrediting bodies recognized in the U.S.Board eligible or board certified in Family Medicine, Pediatrics, Internal medicine or OB-GYN.Licensure:
An active, unrestricted license to practice medicine in the State of Arizona with no board sanctions or actions.Current D.E.A. certificateMD or DO, InsurableCurrent CPR certificateACLSExperience: Five (5) years’ experience in practice. Two (2) years’ experience leading clinical services in a clinic setting or health care system and leading physicians. Practical work experience with Native Americans or Alaska Natives is preferred.
