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Material Handler

4 months ago


NORFOLK, United States CMA CGM Full time
CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?

To provide support to our customers by performing any one or a combination of the functions below in order to ensure a positive customer experience.

WHAT ARE YOU GOING TO DO?

Responsibilities, Supporting Actions & End-Results.

Major Responsibility: Coordination of workflow - Ops Specialist

Supporting Actions:
  • Coordinates the activities for both regular and temporary associates in assigned work area to ensure continuous workflow.
  • Communicates with operations Supervisor/Manager to assist in the development of daily work schedules that minimize overtime and reduce labor costs.
  • Ensures that all associates (IM and temp) are trained in job functions either by utilizing an OJT of by providing training themselves.
  • Ensures that all associates are training on any new processes
  • Ensure all associates are being productive
  • May be required to run daily productivity reports
  • Perform observations on any associates who are struggling to meet productivity in order to provide feedback to them to assist in improving their productivity
  • Ensures that all associates are following 5S and Housekeeping processes
  • Major Responsibility: Specialized Equipment Operators

Supporting Actions:
  • Utilizes Reach Truck/Order selector to pick orders (outbound), stock product (inbound). These equipment operators perform this function 100% of their day and are held to productivity standards.
  • Major Responsibility: Production Control

Supporting Actions:
  • Create/organize batches
  • Release orders for picking across all areas
  • Communicate with Sales via email/phone for order or unit forecasts for planning
  • End Results: Orders are released for picking/packaging to customers

Training Specialist

Responsible for providing and conduction training in job-specific functions/areas, focusing on quality, continuous improvement, and ensuring documented processes are followed in order to improve associate performance as well as the long term success of the ALC.

Supporting Actions:
  • Train associates for specific jobs through on-the-job training, classroom training or a combination of the two
  • Ensure all training is properly documented in IM-Trained for both full time and temporary associates
  • Help associates improve upon or enhance existing skills
  • Exemplifies Ingram Micro Values
  • Conduct observations to help identify areas of opportunity to improve associate productivity and performance
  • Identify and assess the training needs within the ALC
  • Meet with managers and supervisors to ascertain needs
  • Review errors in IM-Accurate and identify training opportunities based on error analysis
  • Conduct process audits, random sampling and continuous improvement audits, and prepare specific action plans based on findings
  • Hold meetings and presentations on training material
  • Plan, organize and implement a range of training activities
  • Assist with the implementation and installation of a virtual warehouse; Create monitored simulations and problem solving scenarios
  • Create handouts, instructional materials, aids and manuals
  • Acclimate new hires to the operation and conduct orientation sessions
  • Deliver training courses
  • Assess training effectiveness to ensure incorporation of taught skills and techniques into associate work behavior
  • Use existing QMS documentation to inspect and report quality related issues
  • Monitor areas of operation that affect quality by checking processes and final output
  • Review Shipping Accuracy CDR's to determine root cause for discrepancy and identify trends that can be addressed through training opportunities
  • Provide feedback to management and staffing agency regarding new hire performance, issues or concerns
  • Monitor all training requiring recertification (equipment, ESD, hazmat, etc.) and ensure recertification training is conducted within established timeframe as outlined in company Policies and Procedures
  • End Results: All associates are properly trained and training is documented

WHAT ARE WE LOOKING FOR?
  • Recognized skilled specialist in job area.
  • May be responsible for leading daily operations.
  • May train, delegate and review the work of lower-level employees.
  • Problems typically are not routine and require analysis, judgment, and initiative.
  • Makes minor adjustments and enhancements to working methods to improve effectiveness of area.
  • Provides administrative or technical support at a specialist level.
  • Incumbents are highly proficient in a broad range of activities related to their job.
  • May act as a lead or mentor to more junior technical or administrative support personnel.
  • Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues.
  • Makes recommendations for new procedures.
  • Incumbents independently perform a wide range of complex duties under general guidance from supervisors.
  • Known in the department/group as the "knowledge base" of information.
  • Acts independently to determine methods and procedures on new assignments.
  • Often acts as a facilitator and team leader.
  • Two-year college degree or equivalent experience and minimum five years' functional experience.
  • OR HS diploma or equivalent and a minimum 8 years of functional including 4 years position specific experience.

#LI-TP1

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate. False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland