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Associate Analyst, Claims

4 months ago

North Richland Hills, United States XPO Full time


Job Description:

What you'll need to succeed as an Associate Analyst, Claims at XPO

Minimum qualifications:

  • Bachelor's degree or equivalent related work or military experience
  • Exceptional customer service skills
  • Able to communicate with management regarding the claim decision-making process
  • Excellent written and verbal communication skills

Preferred qualifications:

  • 1 or more years of experience as a cargo claims examiner, analyst, or in a similar capacity working with liability and risk
  • Knowledge of common law liability, Code of Federal Regulations, rules and tariffs, transportation contracts and agreements, and the National Motor Freight Classification system
  • Knowledge of risk reduction and claims process
  • Knowledge of LTL transportation
  • Demonstrated ability to work under strict deadlines utilizing good planning and organizational skills

About the Associate Analyst, Claims job

Pay, benefits and more:

  • Competitive compensation package
  • Full health insurance benefits are available on day one
  • Life and disability insurance
  • Earn up to 13 days of PTO over your first year
  • 10 paid company holidays
  • 401(k) option with company match
  • Education assistance
  • Opportunity to participate in a company incentive plan

What you'll do on a typical day:

  • Investigate and analyze incidents and claims for loss, damage and delay to determine company liability while protecting company and customer interests
  • Understand and interpret contractual terms & conditions
  • Compose professional claims correspondence and, as necessary, liaise with legal to prepare legal notices
  • Manage claims inventory to meet individual, team, and company goals; process claims according to company policies and procedures

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement .