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Level II Desktop Support

4 months ago

Exton, United States Motion Recruitment Full time
A Chester County-based scientific organization is looking for a Level II Desktop Support Engineer to work on a variety of servers and support tasks. You will collaborate closely with seasoned experts as a Junior Systems Engineer to support and manage this client's IT infrastructure.

This position is a rare chance to learn about a variety of technologies and hone critical abilities in project management, systems administration, and troubleshooting. This is the ideal position to start your career in the IT industry if you have a strong interest in technology and are willing to learn. This role operates on a fully onsite basis. 

Responsibilities:
  • Assist in the installation, configuration, and maintenance of hardware and software systems.
  • Provide technical support to end-users, troubleshooting hardware, software, and network issues.
  • Monitor system performance and proactively identify potential issues or bottlenecks.
  • Collaborate with cross-functional teams to implement system upgrades and enhancements.
  • Assist in managing backups, disaster recovery plans, and system security measures.
  • Document system configurations, procedures, and troubleshooting steps.
  • Stay updated on emerging technologies and best practices in systems administration. Requirements:
    • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
    • 1-2 years of experience in IT support or systems administration roles is preferred but not required.
    • Basic understanding of computer hardware, operating systems, and networking concepts.
    • Familiarity with Windows and Linux operating systems is a plus.
    • Strong problem-solving skills and a willingness to learn new technologies.
    • Excellent communication and interpersonal skills.
    • Ability to work effectively both independently and as part of a team. Benefits:
      • Competitive salary with opportunities for career advancement.
      • Comprehensive training and mentorship programs to support your professional development.
      • Health benefits, including medical, dental, and vision coverage.
      • Retirement savings plan with employer matching.
      • Flexible work arrangements with potential for remote work.
      • Dynamic and inclusive work culture with opportunities to make an impact.