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Product Content Engineer

4 months ago

Ridgefield Park, United States Staffmark Group Full time


Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Ridgefield Park, NJ.


Product Content Engineer

 Position Summary

The main function of a Product Content Engineer is to be the subject matter expert on a product through its development. The typical product specialist will provide technical advice to customers concerning their product

Responsibilities:

  • Maintain a high level of technical knowledge within the Home Appliance and Electronic Products, both Sales, Product & Customer Care Departments.
  • Manage to enhance service expertise by reviewing service contents for products and functions and providing improvements for service contents.
  • Development, preparation, and critical review of technical reports, technical documents, test procedures, user guides, and installation and maintenance manuals.
  • Analyze current STG status to determine the extent of missing contents for the company
  • Determine models missing from STG
  • Check for content types including Error Codes, Service Guides, Exploded Views, Wire Diagrams, etc.
  • Collaborate with the PI Team to add missing models to STG
  • Prioritize models with high service demand/warranty portion
  • Review Service & Training Manuals and create content for new models before launch
  • Demonstrates the value of a product technology to advance customer’s objectives
  • Provides insight and thought leadership to customers concerning the applicability of highly complex products
  • Analyzes and applies industry, competition, and market knowledge to present the positive value of our solutions.
  • Recommends product and service configurations to assist with any system design and integration necessary
  • Developing and implementing a company-wide go-to-market plan, working with all departments to execute
  • Ensure product quality expectations are defined and known across the team


Requirements:

  • Verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills.
  • Ability to work independently
  • Knowledge of production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.

Education/Experience:

  • Bachelor’s degree in Electrical Engineering, Mechanical Engineering preferred
  • 2-3 years of experience in Engineering or Technical Field / Home Appliance field


Staffmark talent working with this client receive competitive compensation and a great benefits package including medical, dental, vision, 401K, and Paid Time Off plus more

Click 'Apply Now' to connect with our dedicated recruiting team 

The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off.


After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.