Help Desk System Admin II
1 week ago
About BAE Systems
Recognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth opportunities, and job satisfaction knowing they are helping to protect the country through the development of the most technological advancements in our nationâs history. Our work culture thrives on hard work, innovation, diversity, equity, and inclusion.About This Job
Air and Space Force Solutions, a business unit within BAE Systems, has an opening at our Hill Air Force Base, Utah location for a Helpdesk System Admin I. The selected candidate will join our Information Services team and have an important role in supporting our mission of Strategic Deterrence through continual improvement and innovation. The position will have the following duties and responsibilities:- Resolve technical problems in a call center/help desk environment
- Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support requests, and researching and deploying advanced technologies
- Resolve access requests for user accounts and other desktop support functions
- Where possible, use automated tools and scripts to improve efficiency and accuracy
- Provide technical assistance, training and system documentation for users to promote efficient operation of applications
- Perform other duties as assigned
Whatâs In It For You
- Competitive wages
- Medical
- Dental
- 401k
- Paid time off
- Work/life balance
- Career development
- Tuition reimbursement
- Mentorship opportunities
- Rewards & recognition
Work Location
Hill Air Force Base, Utah
Travel
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