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Director Sales Engineering

4 months ago

united states CrowdStrike Inc Full time

About the Role:

CrowdStrike LogScale is changing the way people think about log management and systems observability, empowering DevOps, ITOps, Security, and more. Today it is transforming how CrowdStrike's Falcon stores and searches data and now empowers our Next Gen SIEM. That's why we're not just looking for candidates with impressive resumes; we're seeking pioneers. We're on a quest to enrich our team with individuals who bring more than just expertise - we want trailblazers who have navigated the realms we're venturing into. Your experience in the SIEM field won't just be valued; it will be the cornerstone of our journey towards innovation. At the core of this is our people. It's important to inspire, support, and enable one another, so we've chosen a diverse group of talented, compassionate, and fun people to work with. The work is challenging but also allows for great flexibility to prioritize off-work commitments. We've found this to be the perfect mix for us. If you see yourself as a great match, we'd love nothing more than for you to join us at the forefront of innovation as our new Global Sales Engineering Director for our Next-Gen SIEM team

What You'll Do:

As a Sales Engineering Director, you'll support multiple teams of SEs operating as the face of LogScale and NG-SIEM for prospective customers. Working alongside our sales team, you'll take ownership of the technical relationship through the sales cycle.

You'll also maintain that relationship with the customer as they discover what LogScale and NG-SIEM can do for them, expand their use, and provide feedback to our Product Management team.

You'll become a trusted advisor by providing technical value in your interactions with prospective customers, answering technical questions, demonstrating capabilities, and laying out a technical vision of LogScale and NG-SIEM. In addition, you are expected to act as a LogScale subject matter expert, assisting with internal enablement on related platforms such as Falcon Search Repository.

You'll be working closely with the teams in sales, leadership, marketing, support, customer success, and engineering. In particular, you'll be a critical part of the sales team; providing feedback on deal progress, uncovering the wants and needs of prospects, and translating that to tangible value from the LogScale and NG-SIEM platforms, ultimately bringing more customers to CrowdStrike.

In addition to guiding prospective customers through their discovery of LogScale and NG-SIEM, you'll also play an integral part in defining and executing on our go-to-market strategy - exploring new use cases, integrations, partnerships, etc. In other words, your success in this role will have a significant impact on the expansion of LogScale worldwide.

Ensure effective technical field sales coverage for assigned sales theater account base.

Coach, mentor and develop Sales Engineers skill-set to meet current and emerging sales opportunity needs.

What You'll Need:

We're looking for a colleague with a great compassion for taking care of prospective customers and their challenges combined with well-rounded technical, analytical, and sales skills.

You appreciate the importance of teamwork, but will also benefit from your proactive approach to solving challenges and helping external and internal parties.

Experience with log management, SIEM, and XDR is required. This includes everything from data ingest, to parsing, to manipulation and visualization of the data, to proving out security use cases.

It's advantageous if you're comfortable with Linux and Windows troubleshooting, data ingestion formats, programming languages, cloud concepts, and orchestration tools.

You'll also do great in this role if your experience includes distributed data stores, data shipping services, cloud providers, SSO concepts, and container orchestration such as Kubernetes.

Ideally, you've participated in one or more of the common sales processes such as MEDDPICC, Challenger Selling, or Value Selling in a presales or architect role.

Ability to adapt, thrive and excel in a fast-moving, nimble environment.

Comfortable in a team selling environment, working in close collaboration with peers in the CrowdStrike sales organization.

Consultative sales approach - ability to challenge companies/businesses to think differently.

Strength in evangelizing technology and new account acquisition (hunting) - ability to discover and uncover new opportunities with prospects and existing business customers.

Highly motivated and professional, with excellent verbal communication and interpersonal skills.

Outstanding organizational skills with the attested ability to prioritize and complete multiple tasks to meet deadlines.

Self-starter able to work independently but also team oriented - work together win together attitude.

Excellent problem resolution skills - resourceful and constructive.

Willingly experiment with new technologies, techniques, and approaches to understand and communicate the unique value of CrowdStrike's solutions.

7+ years or equivalent experience in consulting or sales engineering roles - particularly in the areas of security incident response or security information and event management.

2+ years or equivalent experience in direct management or leadership of a technical team (experience managing remote employees highly desirable).

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Sales Director, Location:
AUSTIN, TX-78703