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General Manager Volkswagen of Fairfax

4 months ago


Fairfax VA, United States DARCARS Automotive Full time
Virginia - Sales - Fairfax, VA - Full Time

DARCARS Automotive Group is now hiring a General Manager for Volkswagen of Fairfax

As a General Manager of a DARCARS dealership you must be committed to inspiring the team, cultivating an environment that empowers growth, providing exceptional customer service to our clients, leading and growing the business with integrity The role requires a leader with experience that understands the end-to-end process of store operations from automotive systems, variable operations, digital retailing, F&I, fixed operations, has parts knowledge and understands P/L.

Preview of Responsibilities:

  • Forecast, plan, execute and achieve overall store sales goals and service objectives monthly and annually
  • Ensure execution of all inventory and operational standards
  • Prepare and administer an annual operating budget for the dealership
  • Work with the service director and parts manager to ensure a timely turnaround of all customer work, internal jobs, parts needs, forecasting monthly goals and achieving gross profit goals for both departments
  • Handle and resolve customer complaints in all dealership departments
  • Motivate, train, develop and reward employees
  • Coach sales consultants and sales managers on best practices for closing sales deals, providing top CSI and overall sales performance
  • Assist with closing deals
  • Provide and maintain a safe workplace and environment for employees and customers
  • Participate in the development and execution of compensation plans
  • Oversee and be actively involved in all activities occurring in the showroom
  • Manage the CRM and set the standard of utilization
  • Plan and lead sales meetings, and attend companywide meetings as required
  • Adhere and meet DARCARS used car turn policy
  • Partner with the marketing team to strategize on monthly advertising plans to achieve sales goals
  • Be involved and utilize the digital retailing tools
  • Manage and work with third party vendors and OEM regional mgmt teams
  • Partner with recruiting team to strategize and find exceptional talent
  • Communicate all business goals and needs to the appropriate team members
  • Be customer focused, team oriented and passionate about leading teams
  • Other duties assigned by management

Your Skills & Qualifications:

  • Track record of managing teams, motivating, and developing into leadership
  • Ability to motivate all departments in the dealership
  • Ability to recruit, select, train, hire and develop quality team members
  • Ability to forecast monthly sales goals and manage P/L
  • Ability to lead change management
  • Experience with Reynolds, eLeads, xTime, vAuto, etc.
  • Strong technical aptitude is preferred
  • Proven track record of growing variable operations net profit and unit sales volume
  • Complete understanding of how to desk subprime car deals and prime
  • Must be able to read and understand manufacture statements, F&I statements, and financial statements
  • Must have 7yrs of prior automotive career experience as a sales consultant, F&I manager, used car manager and GSM required
  • Experience with import brands preferred but not required
  • Must be able to manage in a fast paced work environment
  • Must have a valid driver license
  • Must be able to pass pre-employment screen (background)
  • Short-term and long-term disability plans
  • Life Insurance
  • Paid Holidays and PTO
  • 401(k)
  • Employee discounts on vehicle purchases, parts and service repairs
  • Internal career advancement opportunities
  • Opportunities to join our community service initiatives

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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