Assistant Restaurant Manager/Shift Lead

3 months ago

Santee CA, United States Zaxby's Full time

Sign-On Bonus: $1,500
To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
FREE Meals On Shift & 50% Off Meals Off Shift
Holiday Pay
Paid Training
Medical Insurance
~ Dental Insurance
~ Short-Term Disability
~ Long-Term Disability
~ Complete all training requirements including:
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure team members receive proper training including ongoing coaching and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Immediately report all human resources and risk management concerns to your General Manager and District Manager
All other duties necessary to ensure restaurant operations function properly

Must be 18 years of age or older
~ Ability to work a flexible schedule including days, nights, weekends, and holidays
~ Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
~1-3 years management experience required
~ Restaurant management experience preferred


Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

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