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Guest Service

4 months ago

Theodore AL, United States Hornblower - City Experiences Full time

City Experiences is seeking an Able Bodied Seaman for our City Ferry operation in Dauphin Island, AL.


The Able Bodied Seaman (AB) supports the safe operation of the vessel in a fashion that exceeds the highest standards within the passenger vessel industry. Monitor river, vessel, and passengers to endure safety during ferry operation.
Participate in onboard training and routine drills.
Demonstrate practical knowledge of all phases of shipboard safety procedures and knowledge of location and use of all firefighting and safety equipment (i.e. fire extinguishers, life preservers, work vest).
Consider reliability and efficiency with regard to Company operations.
Participate in the operation of the vessel within the legal requirements of the USCG and other pertinent regulatory agencies under the supervision of the Captain.
Participate in Safety, Seamanship and other training as required.
Assist, under the direction of the captain, with the safe mooring, docking of the vessel in a variety of weather and water stage conditions.
Assist with routine maintenance, painting and clean up as instructed by the Captain.
Remain cognizant of guest service and safety issues and provide regular and dependable feedback to the Captain.
Maintain Crew Qualification binger.
Collaborate with other HMS personnel to remain attentive regulatory requirements and alert to regulatory changes.
Assist Captain in ensuring compliance with all applicable local, state, and federal safety and environmental regulations.
Assist Captain in ensuring vessel is in an inspection ready condition at all times.
Responsible for handling money and balancing deposits/money bag.
Use proper Personal Protective Equipment (PPE).
Handle and dispose of all chemicals and other types of hazardous or caustic material in compliance with Material Safety Data Sheets (MSDSs) (as required).
Know location of all safety equipment, including fire extinguishers, fire and bilge pumps, fire hoses, lifejacket lockers, emergency lighting, first aid supplies and rescue equipment.
Ensure that safety equipment is provided and properly used for all tasks involving physical hazards.
Understand the Employee Handbook and adhere to policies.
Valid Transportation Worker Identification Credential (TWIC card), and/or ability to obtain and maintain
Copy of DD214, if Veteran status
Advanced seamanship knowledge, including Safety equipment, line handling, knots & splices.
Basic computer skills
Minimum one (1) year experience overseeing vessel daily operations and maintenance.
Ability to carry, push/pull and/or lift materials weighing upwards of 75 lbs.
Ability to manipulate/handle/grip materials required to perform job
Vision must be correctible to 20/40 with full color vision and no night blindness.
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.


We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. PandoLogic.