Rental Assistant Store Manager

1 month ago

West Dover VT, United States Mount Snow Careers Full time

Create Your Experience of a Lifetime
Come work and play in the mountains  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits
•    Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:
Manages overall day-to-day rental operations at Mount Snow Sports at The Grand. Acts as manager-on-duty in the absence of the Retail Manager. This position is responsible for merchandising, financial management, staff supervision, and overall store management. Oversees training, coaching, and scheduling of store personnel. Responsible for sales generation and growth, inventory control, controllable expenses, cash management, merchandising, loss prevention, and store appearance.

Job Specifications:
Outlet: Mount Snow Sports at The Grand
Expected Pay Range: $25.00 - $27.48 / hour
Shift & Schedule Availability: Full Time / Seasonal
Skill Level: Advanced

Job Responsibilities:
As the Retail/Rental Manager of the Rental department, this job oversees the operations of a high volume, seasonal rental operation. The retail/rental manager’s job responsibilities include:
Overseeing all aspects of all rental operations.
Manages through uncertainty and change positively
Manages a team of up to 10 frontline staff with 4-5 direct reports
Provides an important piece of our guests’ experience of a lifetime while in our resort by maintaining a strong culture of guest service

Daily Tasks May Include:
Lead daily operations, ensuring that department and staff have all necessary supplies and training
Monitoring team performance and providing consistent and direct feedback, coaching, and guidance to team members
Maintain daily store records for performance, sales metrics, inventory control, and equipment rentals
Train and coach employees in POS system operations, product knowledge, guest service, sales techniques, and loss prevention policies and procedures 
Other duties as assigned

Job Qualifications:
~ High School Diploma or GED Equivalent; Business area training or education preferred
~1-3 years of retail supervisor experience; ski industry preferred.
~ Ability to work in a fast-paced retail environment, multitask, and manage multiple customers
~ Ability to work a flexible schedule including nights, holidays, and weekends
~ Must be able to communicate fluently in English


The expected pay range is $25.00 - $27.48. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  505266
Reference Date: 09/24/2024 
Job Code Function: Store Operations

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