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Assistant Client Manager

4 months ago

Scottsdale AZ, United States Alera Group Full time

We harness the power of national resources, local relationships, and more than 30 years of experience to transform strategies and best practices into results that help our clients control their benefit programs.
 
As an  Assistant   Client Manager , your primary responsibility is to communicate with employer groups, insurance carriers, and other vendors regarding benefit set up, claim payment issues, eligibility questions, and billing. Assist with the comparison details of proposals and sales documents required to develop Plan Documents, Summary Plan Descriptions, or Employee Benefit materials. Communicate with employer groups, insurance carriers, and other vendors regarding benefit set up, claim payment issues, eligibility questions, and billing. Assist with the comparison details of proposals and sales documents required to develop Plan Documents, Summary Plan Descriptions, or Employee Benefit materials. Receives or initiates communication to the employer groups, insurance carriers and other vendors regarding claims payment issues, eligibility/termination provisions, billing, contract inquiries and conformance with Plan Documents and legislation and general problem solving to provide quality service and efficient processing of information.
Assist with comparing details of proposals with sales documents required to develop Plan Documents or Summary Plan Descriptions and/or amendments to Employee Benefit Plans at the request of group or based upon legislative changes.
Maintain and update pertinent information in BCG internal systems, Customer Relations Management (CRM), in a timely fashion.
Travel locally to client meetings and events as required.
Perform other duties as assigned by Management.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
One to three years of group medical insurance experience involving functions related to plan administration or equivalent combination of education and insurance experience
Working knowledge of medical terminology, group medical insurance terminology, and regulatory requirements and restrictions
Ability to read and interpret contract documents and the ability to write routine reports and correspondence with assistance from a senior level member of the Client Services team.
Proficient verbal and written communication skills as well as strong organizational and customer service skills.
Proficient PC and data entry skills with experience in MS Word, Excel and Outlook.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Picking, pinching, handling, feeling, reaching, and typing. Vision: Ability to see and read computer screen and written documents and adjust focus with or without correction.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
~N ormal office environment with controlled temperature. Bachelor's Degree in Business or related field for the equivalent combination of education and experience. 



All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
 
If you're a California resident, please read the prior to applying.
 
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