Parts and Service Coordinator

4 weeks ago

Nashville TN, United States Reading Truck Full time


How You Will Make an Impact

The Parts Coordinator is responsible for processing parts orders, keeping track of inventory levels and ordering additional merchandise as needed to meet the needs of the company and its customers

 

The Nuts and Bolts

  • Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs
  • Receives orders via telephone, email, Sales Force, and other forms from customers, ensures accuracy and completeness of orders
  • Follow up with customers and/or vendors on all customer orders, phone calls and inquiries
  • Verify the correct source, price, current availability, and lead-time of the requested part
  • Review and update open order report to ensure accuracy
  • Aid with warehouse responsibilities such as ordering, receiving, stocking, inventory, and record keeping; suggest product changes, additions and stocking levels
  • Organize all inventory locations and storage points to ensure inventory is easy to locate and identify for accurate and rapid placement and pulling
  • Return all non-stocking parts are returned to vendor and all refunds/credits are applied for and processed in a timely fashion
  • Place inventory orders to satisfy customer orders and maintain inventory levels
  • May assist in maintaining stock levels and pricing on showroom displays, and ensuring displays are presented professionally
  • Participate in scheduled physical inventory, random audits, and daily cycle counts to ensure inventory accuracy within the warehouse is at or above established standards
  • Perform end of billing procedures to ensure inventory is correctly committed and reduced
  • Collect modes of payment (Cash, Check, Credit Card), may apply the payment to an invoice, may reconcile daily transactions
  • Establish working relationships with all departments and branches of the organization to resolve issues

 

Required Credentials

  • High School diploma or GED
  • Prior experience working with ERP/MRP programs preferred
  • Ability to recognize basic mechanical parts
  • Knowledgeable in proper cash handling procedures
  • Knowledgeable in vehicle body related parts and service industry
  • Demonstrated skills in database management and record keeping preferred
  • Ability to problem solve quickly and prioritize daily tasks according to their importance
  • Ability to work independently as well as in a team environment, comfortable with change

 

 

How We Make an Impact

At Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies. As the world’s largest upfitter of work trucks , we continue to experience rapid growth through our expanding network of more than 20 locations across North America.

 

Take the next step in your career and come get paid to play with trucks

 

  Some of Our Total Rewards

We offer big company perks with small company culture:

  • Comprehensive benefits package including Medical, Dental, Vision and Life
  • 401(k) Savings Plan with Company Match
  • Tuition Reimbursement
  • 10 Paid Holidays
  • Generous Footwear, Eyewear, and Safety Equipment Discount Program
  • Paid Training and Development Programs

 

J.B. Poindexter & Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

AGENCIES / THIRD PARTY RECRUITING FIRMS: Any unsolicited submissions received from third party agencies will be considered property of Reading Truck, and we will not be held liable for any fees related to those submissions.

 

To learn more about Careers with Reading Truck visit our careers page

 

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PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Nashville, TN-37203

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