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Shipping and Operations Manager

4 months ago

Berwyn IL, United States Hornblower - City Experiences Full time

NYC Ferry by Hornblower is building a team of talented people who understand that we are all active and equal contributors to making quality a part of our day-to-day operation. We strive to create amazing experiences through our commitment to safety, quality, the environment and customer service. We are expanding New York City's ferry service to a total of six routes over 60 miles of waterways that will connect New Yorkers and visitors to the City's waterfront communities - including neighborhoods, job centers, and parks.


Do you share NYC Ferry's passion for providing superior levels of teamwork and customer service? If you are an enthusiastic team player who thrives in a work environment where communication, creativity, and cooperation are encouraged, we may have just the opportunity for you


This position serves as the primary contact onboard the vessel with the USCG concerning compliance with laws and regulations. The Captain administers training and drills aboard the vessel, and this position ensures a high level of customer service is provided.


Operate vessel at economic engine speeds, per established policies.
Plan and coordinate safety inspections of the ferry to insure safe operation of equipment, crew safety and compliance with USCG laws and regulations.
Train and provide feedback for evaluation of the performance of marine crew.
Ensure all inspections by the USCG meet the standard (no 835s) insofar as is practicable.
Ensure vessel(s) maintain a COI inspection ready condition at all times.
Ensure compliance with all applicable local, state, and federal safety and environmental regulations to include station bill assignments.
Provide required training as needed for working with and proper disposal of hazardous waste.
Guarantee a physically safe and environmentally sound working environment - proper tools, training, training, facilities, and materials for all crewmembers; G. license endorsed as Captain of Motor Vessels of at least 100 gross tons upon Inland Waters, and ability to maintain.
Valid Transportation Worker Identification Credential (TWIC Card), and/or ability to obtain and maintain.
Copy of DD214, if Veteran status.
Possess and demonstrate superior judgment, analytical ability, performance under pressure and other skills necessary during routine operation or emergency response aboard a motor vessel..
Communicate clearly and effectively both orally and in writing.
Ability to use independent judgment and discretion to develop and execute innovative solutions to crew management and morale issues
Hornblower's passion is to provide amazing experiences on land and water. Our 40- year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.


The RESPECT Service System embodies Hornblower's mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader


We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.PandoLogic. Keywords: Ship Captain, Location: Berwyn, IL - 60402