Assistant Store Manager

1 month ago

Chandler AZ, United States Community Choice Financial Family of Brands Full time
Overview:

As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Working closely with the Store Manager to develop your leadership skills in real-time, you will help coach our Customer Service Representatives and play a key role in helping the team produce results. In return, we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine. Responsibilities:

Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs.

 

Assist in customer account management by accepting payments, monitoring, and managing customer appointments.

 

Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.

 

Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. 

 

Provide support, coaching, and development to Customer Service Representatives in order to improve the team’s potential.

 

Maintain customer information in the Point of Sale system with accuracy and integrity.

 

Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.

 

Maintain office security protocols and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.

 

Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. 

 

Utilize personal vehicle to complete bank deposits and other Company business throughout the workday.

 

Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

 

Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.

 

Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*.

 

*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.

Qualifications:
  • High School Diploma or equivalent required
  • At least 3 months of supervisory, key holder, or relevant leadership experience
  • Minimum one year experience in customer service, sales, or retail
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Must be at least 18 years of age (19 in Alabama)
  • Background check required (subject to applicable law)
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

  • Associate degree or higher
  • Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer:

Our Benefits Include**:

 

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance-based career advancement
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment

 

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

 

About Us

 

TitleMax® is one of the nation’s largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax® has expanded to over 800 locations spanning 13 states.

 

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

 

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com or @titlemax.biz. In-store positions are in-person only.

 

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

 

 

  • Assistant Store Manager

    3 months ago

    Chandler, United States The Salvation Army Thrift Store Phoenix Full time

    PAY RATE: $15.85/hourABOUT THE ARC:The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program.  We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs.  The organization is indebted to and...

  • Assistant Store Manager

    3 months ago

    Chandler, United States Disability Solutions Full time

    25410 S. Arizona Ave Chandler Arizona, 85248, +1 (480) 3987641Starting Pay: $45K/YearPosition Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as...

  • Assistant Store Manager

    2 months ago

    Chandler, United States Disability Solutions Full time

    4949 W. Ray Rd. Chandler Arizona, 85226, +1 (480) 3987642Starting Pay: $45K/YearPosition Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as...

  • Assistant Store Manager

    2 months ago

    Chandler, United States Disability Solutions Full time

    2880 S. Alma School Rd Chandler Arizona, 85286, +1 (480) 3987646Starting Pay: $45K/YearPosition Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as...

  • Assistant Store Manager

    1 month ago

    Chandler, United States Disability Solutions Full time

    2825 East Ocotillo Chandler Arizona, 85249, +1 (480) 3987645Starting Pay: $45K/YearPosition Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as...

  • Assistant Store Manager

    1 week ago

    Chandler, United States Kendra Scott Full time

    Retail Assistant Store Manager- Fashion Center- Chandler, AZAbout Kendra Scott We are a fashion-lifestyle brand of big dreams, colorful confidence and inspired design. Founded on Family, Fashion and Philanthropy, we believe that our employees and customers are the heart and soul of our brand, and that giving back is the truest form of success. Fashion meets...

  • Assistant Store Manager

    2 weeks ago

    chandler, United States Kendra Scott Full time

    Retail Assistant Store Manager- Fashion Center- Chandler, AZAbout Kendra Scott We are a fashion-lifestyle brand of big dreams, colorful confidence and inspired design. Founded on Family, Fashion and Philanthropy, we believe that our employees and customers are the heart and soul of our brand, and that giving back is the truest form of success. Fashion meets...

  • Assistant Store Manager

    7 days ago

    chandler, United States Kendra Scott Full time

    Retail Assistant Store Manager- Fashion Center- Chandler, AZAbout Kendra Scott We are a fashion-lifestyle brand of big dreams, colorful confidence and inspired design. Founded on Family, Fashion and Philanthropy, we believe that our employees and customers are the heart and soul of our brand, and that giving back is the truest form of success. Fashion meets...

  • Assistant Store Manager

    2 weeks ago

    Chandler, AZ, United States Kendra Scott Full time

    Retail Assistant Store Manager- Fashion Center- Chandler, AZAbout Kendra Scott We are a fashion-lifestyle brand of big dreams, colorful confidence and inspired design. Founded on Family, Fashion and Philanthropy, we believe that our employees and customers are the heart and soul of our brand, and that giving back is the truest form of success. Fashion meets...

  • Store Manager

    1 week ago

    Chandler, United States Rawlings Sporting Goods Full time

    Title: Store ManagerDepartment: Retail Store DivisionReports To: Director Retail Ops - Omnichannel / Regional Retail ManagerLocation: 4976 Premium Outlets Way Chandler, AZ 85226Status: ExemptSupervises: Assistant Store Manager / Sales Associates / Mobile Hit Lab Hybrid roleGeneral Overview: The Store Manager is responsible for the day-to-day operations of...

  • Store Manager

    2 weeks ago

    chandler, United States Rawlings Sporting Goods Full time

    Title: Store ManagerDepartment: Retail Store DivisionReports To: Director Retail Ops - Omnichannel / Regional Retail ManagerLocation: 4976 Premium Outlets Way Chandler, AZ 85226Status: ExemptSupervises: Assistant Store Manager / Sales Associates / Mobile Hit Lab Hybrid roleGeneral Overview: The Store Manager is responsible for the day-to-day operations of...

  • Store Manager

    4 weeks ago

    Chandler, Arizona, United States Cotton On Group Full time

    Store Leadership OpportunityCotton On Group is seeking a talented Store Manager to lead our retail team and drive sales growth. As a Store Manager, you will be responsible for leading a high-performing team, managing store operations, and implementing visual merchandising strategies to enhance the customer experience.Key Responsibilities:Lead and manage a...

  • Assistant General Manager

    4 weeks ago

    Chandler, Arizona, United States Trulieve Full time

    Job SummaryTrulieve is seeking a highly skilled Assistant General Manager to lead our store operations team. As a key member of our management team, you will be responsible for ensuring the smooth day-to-day operation of our store, while also driving sales growth and delivering exceptional customer service.Key ResponsibilitiesSupport the General Manager in...

  • Store Manager

    20 hours ago

    Chandler, United States Sun Devil Auto Full time

    Overview Are you looking to have a successful automotive career? At Sun Devil Auto we are looking for Automotive Store Managers to join our team. We are a growing company and if you come ready to give it your all, your hard work will pay off. The Store Manager is responsible for the overall store performance both financial and operational of a market by...

  • Assistant Store Manager

    4 weeks ago

    Tempe, AZ, United States DICK'S Sporting Goods Full time

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Assistant Store Manager

    2 weeks ago

    Phoenix, AZ, United States DICK'S Sporting Goods Full time

    At DICK'S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a...

  • Store Operations Manager

    1 month ago

    Chandler, Arizona, United States Walgreens Full time

    Job Summary:As a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store during your shift. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.Key Responsibilities:* Opens and closes the store, including starting up required systems and ensuring...

  • Assistant Store Manager

    2 months ago

    Tempe, AZ, United States DICK'S Sporting Goods Full time

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Automotive Repair Store Manager

    1 day ago

    Chandler, AZ, United States Sun Devil Auto Full time

    Overview Are you looking to have a successful automotive career? At Sun Devil Auto we are looking for Automotive Store Managers to join our team. We are a growing company and if you come ready to give it your all, your hard work will pay off. The Store Manager is responsible for the overall store performance both financial and operational of a market by...

  • Which Wich Assistant Store Manager

    1 month ago

    Chandler, Arizona, United States Which Wich AZ - Hot Peppa Vibe Full time

    Job Summary:We are seeking a motivated and results-driven Assistant Store Manager to join our team at Which Wich AZ - Hot Peppa Vibe. As a key member of our management team, you will be responsible for training and supervising Crew members, ensuring exceptional customer service, and executing cost control systems. If you have a passion for leadership and a...