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Pool Maintenance Manager

2 months ago


Bloomington MN, United States Great Wolf Lodge Full time $65,000 - $70,000

Pay: $65000 per year - $70000 per year
At Great Wolf, the  Waterpark Maintenance Manager leads a team of technicians to keep waterpark running and ensures a safe and fun environment for guests. The Manager is responsible for leading the installation, maintenance and repair of aquatic equipment ensuring functionality that meets all required quality standards, resulting in maximum operating time and customer satisfaction.

Essential Duties & Responsibilities
Responsible leadership of staff members, including; recruiting, hiring, training, and maintaining appropriate staffing levels for the department
Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management
Oversee the implementation of all waterpark property and equipment repairs and preventative maintenance, monitor life safety systems
Oversees and ensures that the administration of the department is in compliance with all corporate and brand standards and all federal, state and local laws
Oversees, delegates, and performs as necessary maintenance and repair work on the waterpark equipment
Understands pool chemistry and general pool maintenance practices
Completes and maintains certification training in Aquatic Facility Operator and/or Certified Pool Operator programs
Perform tasks efficiently and in compliance with all safety rules and regulations
Uses and reinforces safe chemical handling in addition to following and adhering to MSDS practices and procedures as outlined by GWR standards, OSHA, EPA, Green Seal, and Federal, State, and Local laws
Plans and completes successful annual shutdowns by coordinating with the Aquatics Director, Director of Engineering, Lodge General Manager, and associated contractors
Maintains records and documentation according to corporate, industry, and government standards
Schedules staff to ensure operational excellence, while keeping within budgetary limits
Follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc.
Monitor supplies and inventory in a timely and efficient manner, minimizing waste and ensuring that equipment is prepared and operational for the next shift
Monitors work order volume and prioritizes assignments for team as necessary
Inspects work assignments by maintenance staff to ensure that work is completed in a timely manner and within specifications
Manages shift operations including staff scheduling, training and coaching.
Assists the Director of Engineering in reviewing Market Metrix comments to follow up with any necessary actions for their area of responsibility
Assists Director of Engineering in managing labor, forecasting, and inventory processes for their area of responsibility

Basic Qualifications & Skills
~ Bachelor's degree in business, engineering or related field (or equivalent education/experience)
~1+ year supervisory/leadership experience
~ Minimum 3 years experience in general maintenance, HVAC, plumbing, or waterpark maintenance
~ Working knowledge of chemicals, tools, equipment, and supplies used in providing comprehensive building/water park maintenance services
~ Successful completions of criminal background check and drug screen
~ Availability to work flexible hours and varied shifts including weekends and holidays, as required


Desired Qualifications & Traits
Previous resort maintenance experience
Expert at hands-on equipment maintenance
Able to develop, implement, and monitor programs that adhere to all appropriate regulations, including: Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communications

Physical Requirements
Able to lift up to 75 lbs.
Able to bend, stretch, and twist
Able to sit or stand for long periods of time
Able to climb multiple flights of stairs on daily basis and walk frequently